Chris Saad – Paying Attention

Facebook and the future of News

// February 4th, 2010 // 0 Comments // Analysis, Attention, Business, Dataportability, Media, Personal, Technology, synapticweb

Marshall Kirkpatrick has written a thoughtful piece over on Read/Write Web entitled ‘Facebook and the future of Free Thought‘ in which he explains the hard facts about news consumption and the open subscription models that were supposed to create a more open playing field for niche voices.

In it, he states that news consumption has barely changed in the last 10 years. RSS and Feed Readers drive very little traffic and most people still get their news from hand selected mainstream portals and destination sites (like MSN News and Yahoo news etc). In other words, mainstream users do not curate and consume niche subscriptions and are quite content to read what the mainstream sites feed them.

This is troubling news (pun intended) for those of us who believe that the democratization of publishing might open up the world to niche voices and personalized story-telling.

Marshall goes on to argue that Facebook might be our last hope. That since everyone spends all their time in Facebook already, that the service has an opportunity to popularize the notion of subscribing to news sources and thereby bring to life our collective vision of personalized news for the mainstream. Facebook already does a great deal of this with users getting large amounts of news and links from their friends as they share and comment on links.

Through my work with APML I have long dreamed of a world where users are able to view information through a highly personalized lens – a lens that allows them to see personally relevant news instead of just popular news (note that Popularity is a factor of personal relevancy, but it is not the only factor). That doesn’t mean the news would be skewed to one persuasion (liberal or conservative for example) but rather to a specific topic or theme.

Could Facebook popularize personalized news? Should it? Do we really want a closed platform to dictate how the transports, formats and tools of next generation story-telling get built? If so, would we simply be moving the top-down command and control systems of network television and big media to another closed platform with its own limitations and restrictions?

Personalized news on closed platforms are almost as bad as mainstream news on closed platforms. News organizations and small niche publishers both need a way to reach their audience using open technologies or we are doomed to repeat the homogenized news environment of the last 2 decades. The one that failed to protect us from a war in Iraq, failed to innovate when it came to on-demand, and failed to allow each of us to customize and personalize our own news reading tools.

That’s why technologies like RSS/Atom, PubSubHub and others are so important.

What’s missing now is a presentation tool that makes these technologies sing for the mainstream.

So far, as an industry, we’ve failed to deliver on this promise. I don’t have the answers for how we might succeed. But succeed we must.

Perhaps established tier 1 media sites have a role to play. Perhaps market forces that are driving them to cut costs and innovate will drive these properties to turn from purely creating mainstream news editorially toward a model where they curate and surface contributions from their readership and the wider web.

In other words, Tier 1 publishers are being transformed from content creators to content curators – and this could change the game.

In the race to open up and leverage social and real-time technologies, these media organizations are actually making way for the most effective democratization of niche news yet.

Niche, personalized news distributed by open news hubs born from the ‘ashes’ of old media.

Don’t like the tools one hub gives you? Switch to another. the brands we all know and love have an opportunity to become powerful players in the news aggregation and consumption game. Will they respond in time?

Due to my experience working with Tier 1 publishers for Echo, I have high hopes for many of them to learn and adapt. But much more work still remains.

Learn more about how news organizations are practically turning into personalized news curation hubs over on the Echo Blog.

A failure of Imagination and Conviction

// December 4th, 2009 // 0 Comments // Analysis, Attention, Business, Dataportability, synapticweb

As you might know if you follow my work even remotely, my projects almost always come from a place of philosophical supposition. That is, I first create a model that I think matches the current and emerging state of the world, and then I create a product, project, format or other that works inside, encourages or commercializes that model.

Many of my colleagues at JS-Kit do the same thing. Khris Loux and I, for example, spend hours and hours discussing our shared world views and how this translates to features, business direction and general life goals.

This methodology allows us to couch our decisions in well thought out mental models to make them more consistent, predictable and, we hope, more effective.

Over the years, and with my friends, I’ve proposed a number of these philosophical models including APML, DataPortability and most recently (this time working with Khris) SynapticWeb.

One of the hardest aspects of creating a philosophical model, however, is truly letting it guide you. To trust it. To take it’s premise to the logical conclusion. Another challenge is explaining this methodology (and the value of the resulting outcomes) to others who a) don’t think this way and b) have not taken the time to examine and live the model more fully.

Many times, the choices and decisions that I/we make from these models are nuanced, but the sum of their parts, we believe, are significant.

Let me make some concrete examples.

Social Media

There is this ongoing tension between the value of social/user generated media and the media produced by ‘Journalists’. Sure social media is amazing, some say, but bloggers will never replace the role of Journalists.

The fact of the matter is, if your philosophical world view is that Social Media is important, that it is a return to one-to-one personal story telling and that it allows those in the know – involved in the action – to report their first hand accounts, then you must necessarily expand your imagination and have the conviction to follow that line of logic all the way to the end.

If you do, you must necessarily discover that the distinction between Journalists and ‘Us’ as social media participants (all of us) is authority, perspective, distribution and an attempt at impartiality.

In the end, however, we are each human beings (yes, even the journalists). Journalists are imbued with authority because a trusted news brand vets and pays them, they are given the gift of perspective because they sit above the news and are not part of it, they have distribution because their media outlet prints millions of pieces of paper or reaches into the cable set top boxes of millions of homes and their impartiality is a lie.

Can’t these traits be replicated in social media? Of course they can.

Reputation can be algorithmically determined or revealed through light research/aggregation, perspective can be factored in by intelligent human beings or machines that find both sides of a story, distribution is clearly a solved problem through platforms like Twitter, Digg and others and impartiality is still a lie. At least in social media bias is revealed and transparency is the new impartiality.

I don’t mean to provide an exhaustive reasoning on why Social Media as a philosophical framework holds up as new paradigm for news gathering and reporting here – only to give an example of how we must allow ourselves to imagine outside the box and have the conviction to fully believe in our own assumptions.

Streams

The same type of artificial mental barriers have appeared at every step of the way with each of the philosophical frameworks in which I have participated. Streams, is the most recent.

When we launched Echo we proposed that any conversation anywhere, irrespective of the mode or channel in which it was taking place, had the potential to be a first class part of the canonical and re-assembled lifestream of a piece of content.

Many pushed back. “Oh a Tweet can’t possibly be as valuable as a comment” they lamented. They’re wrong.

A Tweet, an @ Reply, a Digg, a Digg Comment, a Facebook Status Update, a Facebook Comment, an ‘on page’ comment and any other form of reaction each have just as much potential for value as the other.

Some have created artificial distinctions between them. They separate the stream into ‘Comments’ and ‘Social Reactions’. I have news for everyone. A comment is a social reaction. Thinking of it as anything less is a failure of imagination and conviction. The trick is not a brute force separation of the two, but rather a nuanced set of rules that help diminish the noise and highlight the signal – where ever it might be – from any mode or channel. We’ve started that process in Echo with a feature we call ‘Whirlpools’.

Communities

Another interesting failure of imagination that I come up against a lot lately is the notion of community building.

With Echo, we have taken the philosophical position that users already have a social network – many have too many of them in fact. There is no reason for them to join yet another network just to comment. Not ours, not our publisher’s.

No, instead they should be able to bring their social network with them, participate with the content on a publisher’s website, share with their existing friends on existing social networks, and leave just as easily.

By using Echo, you are not joining ‘our community’. You already have a community. If anything you are participating in the Publishers community – not ours.

We don’t welcome new customers to ‘Our community’. Instead we help their users bring their community to a piece of content, interact, share and leave.

Publishers invest large quantities of capital in producing high quality content only to have the engagement and monetization opportunities occur on Social Networks. In these tough economic times, publishers can not afford to bleed their audience and SEO to yet another social network just to facilitate commenting. That is the opposite of the effect they are trying to achieve by adding rich commenting in the first place.

If we use our imagination, and have the conviction to see our ideas through, we realize that publishers need tools that encourage on-site engagement and re-assemble offsite reactions as well – not bolster the branded 3rd party communities of the products they use.

Be Brave

In summation – be brave. Observe the world, define a philosophical framework, imagine the possibilities and have the conviction to follow through on your ideas. Stop being lazy. Stop stopping short of taking your impulses to their logical conclusions because I’ve found, when you consistently execute on your vision it might be a little harder to sell your point of differentiation – but your contributions will ultimately be better, more consistent and more long lasting for your company, the web and the rest of the world.

Twitter Lists and Tags

// October 30th, 2009 // 0 Comments // Analysis, Technology

In my previous post (written 5 minutes ago) I talk about Twitter Lists in relation to shared namespaces (Hint: They are not in a shared namespace).

Another under-reported fact, however, is that lists are also Tags. They are a great way for Twitter to learn how Twitter users are perceived and grouped (As a side note, they are also great for people to see how other people perceive them – one of my favorite lists in which I am listed: @chadcat/unreasonably-talented haha).

One could easily see an algorithm that can determine accurate APML data about each user not just by looking at their Tweet history, but by also checking their Bios and the Tweet History/Bios of the people they are listed with. The list name itself, in fact, is a very concentrated form of topic/tag data.

Do lists double as Twitter’s user tagging feature?

Who will be the first to ship an automated user discovery directory based on analyzing the relationship between users who are on the same lists?

I hope MrTweet is already working on this!

An update on the data portability landscape

// December 18th, 2008 // 0 Comments // Dataportability, Technology, Work

I just posted a summary of the current data portability landscape to the Official DataPortability Blog.

From the post:

Closed platforms are like ice cubes in a glass of water. They will float for a while. They will change the temperature of the liquid
beneath. Ultimately, however, the ice cube must eventually melt into the wider web.

Facebook’s success with Facebook Connect can and will further drive innovation in the community to develop an open alternative.

Facebook’s success will (like Google, Microsoft and Yahoo, AOL, Myspace, countless major media properties and countless small startups) to create alternatives. At least some of those participants will recognize (if they have not already) that the most open among them will earn both the respect and the market share of the next phase. Moving from Facebook Connect’s ‘data portability’ to Interoperable DataPortability.

A web of Data.

That’s a landscape where we can continue to innovate on a level playing field.

The web-wide social network

// November 19th, 2008 // 0 Comments // Personal

Ross Dawson has an excellent summary of a Gartner presentation on the Distributed Social Web by David Cearley. A web where each participant is their own central node on a web-wide social network.

It is the only natural conclusion of the vision of Data Portability.

It will be made possible by a series of futurists, technologists, philanthropists and engineers developing core building blocks like OpenID, oAuth, APML, PortableContacts, XMPP, RSS/ATOM, OPML, Microformats and more.

It will be commercialized by a series of entrepreneurial start ups with stars in their eyes running in and around the feet of the giants who are each fighting each other to keep up. Startups like JS-Kit.

It will be fueled by traditional and not so traditional media companies, steered by young, idealistic intrapraneurs, who are willing to take a bet in order to stake their claim on the next generation of social networking and human communication.

It will be monetized by a recognition that one can’t monetize word-of-mouth. Instead Attention will emerge as the ultimate way to measure, discover and interact with participants. See Faraday Media.

It will be popularized by bloggers, smart IT journalists and conference organizers who understand the importance of open over closed.

We have already started to see a preview of the world to come via the early attempts at rudimentary aggregators and proprietary data portability implementations. This is just the beginning of the beginning.

For a more details around the emerging trends, check out Ross’ post.

Speaking at Social Media

// September 24th, 2008 // 0 Comments // Me, Work

Speaking at Social Media

Join me there! Using the code “zaph” will get you half price off ($495).

The mythical value of data lockin

// September 4th, 2008 // 0 Comments // Dataportability, Personal, Technology, Work

When talking to people about Data Portability there is a couple of questions that always gets asked first.

Why would a vendor allow users to leave their service?

 

Why make it easy for users to take the preacious data you have about them and use it on other sites?

or…

What is the business justification for letting data walk out the door?

You spent a lot of time and energy to get users to sign up and give up their data right?

My answer always consists of a number of parts. There are a number of reasons why vendors should get involved in an open ecosystem of data interchange. User respect, reduced barrier to entry, reduced network fatigue and more.

Today, however, I’d like to focus on one particular reason why the value of Data Lockin is a myth.

Here is a diagram that represents the data you have about your user. 100%. Awesome right? You have a complete view of the proprietary data you have managed to collect about your user.

100% of your proprietary data

Have you ever considered, however, that your user’s data actually looks like this?

Your User's Complete Data Set

Even if you are Google, and you know every search your users do, every document they write, every chat they have – you still don’t know their facebook social graph. You don’t know their tweet stream. You don’t know the books they bought on Amazon.

Your view of your user’s data pales in comparisson to their complete data set.

Not to mention the data you think you have is out-of-date weeks after you aquire it. Interests change, friends come and go, projects, assignments and jobs change and much, much more.

Rapid Expiration of Data

So, Data Portability is not about letting your users ‘walk out’ of your service. Data Portability is about enabling, empowering and encouraging your users to bring all their data with them, to connect your data to the rest of their data ecosystem and to continue to refresh and maintain the data on an ongoing basis.

The value of Data Lockin is a myth. Data Portability is an opportunity to have true visibility into a user’s friends, interests, content and comments.

Are you thinking about joining the data web?

I'm on the Anthill 30 under 30 list.

// June 4th, 2008 // 0 Comments // Business, Dataportability, Me, Media, Personal, Technology, Work

Anthill is the leading entrepreneurial magazine in Australia. They have released a list of the top 30 entrepreneurs under 30. Somehow, someone hacked the list and added my name!

From the magazine:

They collectively turnover hundreds of millions of dollars each year, yet some are barely out of university. They are proud to be Australian but see their home-grown success as little more than a stepping stone. They have never known serious recession, political instability or significant global conflict, yet they are better educated and better informed than new business owners of any generation preceding them. Meet the future of business in Australia.

…

Chris Saad
Age: 26
Location: Queensland
Company/Role: Faraday Media

At 26, Chris Saad is one of Australia’s most impressive young web entrepreneurs. His theory and practice around web standards – specifically “DataPortability” and “Attention Management” – have gained significant traction and are set to have a profound impact on the evolution of media in the digital age. Saad has co-founded several web-related companies and organisations, most prominently Faraday Media in 2006, of which he is CEO. Faraday Media is developing Particls, a technology that learns user habit and taste and delivers relevant information to them via news crawler, SMS, email, flash visualisations, etc. He also co-founded the Media 2.0 Workgroup with 14 industry “commentators, agitators and innovators”. There’s no shortage of ideas or energy in this digitally-minded entrepreneur. One to watch in the years to come.

Make sure you click through to the Article, subscribe to the mag and read the other 29 profiles!

Of course, singling out 30 ‘front men’ does not really do justice to the real people who work tirelessly to make successful business happen. People like my business partner and co-founder who actually builds our Faraday Media products Ashley Angell. Like our investors, our team, our advisors and supporters who make everything possible.

To all of them and to our customers and partners – thank you for making this sort of thing possible.

I also look forward to clicking through to the other profiles and learning more about the other people listed – seems like a great group of Aussies!

Microsoft is going to release a web-based version of Office.

// June 2nd, 2008 // 0 Comments // Business, Media, Personal, Technology, Work

How? Using Silverlight.

Here’s the strategy as I see it.

First, the underlying Silverlight technologies (XAML and .NET) are encouraging client-side Windows developers to think beyond boring forms apps and delve into the wonderful world of vector graphics with 3D, sliding reflective surfaces. In short, Microsoft is encouraging developers to use the power of the client-side to ensure that Windows apps to continue to make web-apps look like boring documents.

Second, having raised the bar on client-side user experiences, the Silverlight runtime enables developers to maintain that high bar of multimedia user experience in the browser. But Silverlight is not like flash. Developers can use the exact same development assets, metaphors and tools they know and love. Objects, Controls, Visual Studio and more. Users will come to expect web-based experiences that match their newly enhanced client-side ones.

Third, if Silverlight makes it possible to essentially deploy client-side style applications through the browser, which Microsoft product can now become truly web enabled?

You guessed it. Office.

Silverlight represents a way for Microsoft to not just complete in the online office space, but blow it out of the water with a product that is as good (or better) than its client-side counterpart. There was no way Microsoft was going to bet their web-based application strategy on Flash or try to hack together an Ajax word processor. Silverlight, and its true Object Orientated .NET foundation, are a perfect platform for the web-enablement of their traditionally client-side suite.

Fourth, Silverlight is positioned as the new application platform. It exists in places Microsoft has never existed before. On Nokia phones (the land of Symbian), Linux workstations and OSX. Even iPhone could conceivably run Silverlight since it runs the full fledged Safari browser. And now there is an announcement that Silverlight will be shipped with millions of HP computers.

With Silverlight now coming out on Nokia phones, delivered as part of the Olympics coverage and embedded throughout MS properties and content deals popping up everywhere, Microsoft is gaining enormous distribution potential. If they can somehow skirt the anti-trust issues, they could even bundle it with IE8.

Silverlight is a critical and masterful piece of technology and strategy from the Redmond giant. It allows them to leverage their tools and technologies from the client, raise the bar on web-based experiences, deploy their client-side apps through a browser and broaden their platform reach into every device and screen in a user’s life.

Speaking at Graphing Social Patterns

// May 23rd, 2008 // 0 Comments // Business, Dataportability, Me, Media, Personal, Technology, Work

I am speaking at Graphing Social Patterns. Will you be there?

You can use this discount code for a 20% discount: gspe08fos

Follow me on Twitter to work out where I am – hopefully we can catch up face-to-face.